Telephone Consultation

The call will be initiated by the Doctor of Swiss Medical, at the telephone number provided in your Profile data, at the booking was made for on the webshop. We will ring you 3 times within 10 minutes, the duration of each ring is 1 minute, so we kindly ask you to response for the call. Please be prepared to tell all your complaints and questions and for our Doctor to question you thoroughly.

Be aware, if you do not reply for the third call, your consultation date will be lost. In this unfortunate case, we will consider the telephone consultation completed and refund is not applicable.

The Telephone Consultation with a Doctor is not equal to a personal professional consultation!

Our specialist does not have the opportunity to perform physical or tool-assisted examinations during the telephone consultation, therefore they are unable to get to know all the details that are relevant to the specialist examination. Our telephone service is not fully equivalent to a personal medical examination. If our specialist still considers it appropriate to perform an examination (such as tool-assisted examinations), he / she will inform you.